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You ask, answer me!

Do you have a question? Many questions have already been answered here. If yours is not listed, we look forward to hearing from you.

Instant soaps:

[1] Pour the powder into the bottle. Thanks to the wide opening of our bottles, this is child's play.

[2] Fill the soap dispenser up to the mark with tap water (this corresponds to 200 ml). Note on water temperature: We designed our product so that you can use cold or lukewarm water directly from the tap. This way we don't waste water waiting for the perfect temperature.

[3] Shake it for 10 seconds.

[4] Your hand soap, your shampoo or your body soap is complete! You will reach the best consistency after a few hours, but you can use your instant soap immediately.

When we decided that we wanted to make personal care products that are environmentally friendly and health-friendly, we talked to hundreds of people.

We found that the main reason why most of them are still is because The reason why people use liquid soaps packaged in plastic is because they don't like the alternatives available - like solid soaps. Because they don't foam enough and are unpleasant to use.

But if you are happy with your hard soap or shampoo, that's great and we're happy for you!

Additionally, by producing our soaps in powder form we can reduce their weight by 90%, which means we can save a lot of CO₂ emissions from transportation.

The smell of our product is a beautiful mix of different essential oils.
Perfume or synthetic fragrances are an absolute no-go for us.

Did you know that cosmetic brands restrict this? Ingredients Disclosure Can you avoid their scents by using the name “perfume”?

Often these ingredients are toxic to you and the environment.

Because we have nothing to do with it Hide , you can read the ingredients list to find out exactly where the smell is coming from. Because you should know exactly what you are putting on your skin and hair.

p>When we decided that we wanted to make personal care products in an environmentally friendly and health-friendly way, we talked to hundreds of people.

We found out that the main reason why most of them are still made of plastic is the reason is The reason people use packaged liquid soaps is because they don't like the alternatives available - like solid soaps. Because they don't foam enough and are unpleasant to use.

But if you are happy with your hard soap or shampoo, that's great and we're happy for you!

Additionally, by producing our soaps in powder form we can reduce their weight by 90%, which means we can save a lot of CO₂ emissions from transportation.

This depends on how often you shower, how long your hair is and how much soap you use!

On average a refill lasts 1 month, but for some people it can last between 2 weeks and 2 weeks last 2 months.

The bags are fully compostable!

They are made from a combination of paper and a vegetable coating that keeps moisture out. The material is certified for both industrial and home composting and is also suitable for anaerobic digestion.

Ingredients:

We have a long list of substances harmful to your health or the environment that you will never find in our products. Click here for the no-go list.

We select the ingredients according to these criteria:


- Properties for your body and hair
- Not harmful to our planet
- Locally produced to reduce transport to a minimum
- Produced by small, local partners we can trust
- No animal ingredients

But definitely not!

Our products are free of sulfates, parabens, silicone, formaldehyde, alcohol, artificial fragrances and more! You can find the entire no-go list here.

Yes, our products are biodegradable. This means they do not harm the environment when flushed down the drain.

However, we advise against using them when camping in nature.

No soap should ever enter our natural ecosystems, even if it is biodegradable.

Yes, all products are pH skin-neutral!

We only use non-irritating ingredients and the mildest surfactants.

The scent of the instant soap powder is completely natural and contains essential substances oils to avoid the use of synthetic fragrances (perfume).

If you have very sensitive skin, we recommend that you do a patch test beforehand to be completely on your own.

Nope, that doesn't fit into our formula!

Soap dispenser

Our bottles are made of PET material. Yes, plastic.

We could have used glass or aluminum to avoid plastic, but in the end we chose the material that has the lowest environmental impact when reused. And that is PET.

The pump is made of stainless steel - meaning each part is separately recyclable.

More information Why we chose PET: The production of PE and PET generally requires less energy than the production of glass and tinplate, while also resulting in a lower environmental impact from mining and metal processing.

If your mixed product is running low, you should rinse the bottle well with hot water and then dry it with a clean cloth.

The bottles are also completely dishwasher safe (max. 55°C) - that makes it even easier.

Then you're ready for a new round!

Here you will find a detailed explanation of how to care for your soap dispensers.

You definitely can! However, we recommend using the Nuole soap dispensers, as the instant soaps have been tested with them and we can guarantee the best quality.

The instant soaps are made in Switzerland. The bottles are made in China. You can find out exactly why here:

At Nuole it was very important to us to do as much as possible in Switzerland and with partners who share our values. What are the reasons for this?

For ecological reasons: We want to reduce the transport routes and the various steps that are necessary for you to hold your package in your hands to a minimum.

For reasons of innovation and to support the local economy: Because our country is full of skills and talented people.

To ensure the best quality: You can imagine that the Swiss standards for new products are not the lowest...

To ensure control at every step: because we are demanding or what some people would say "idealistic and fussy, but in the right way".

In Switzerland we have developed the perfect recipes for our three instant soaps. The powders are then also manufactured in Switzerland in a local company. Finally, your orders and packages are also lovingly put together in Switzerland by a foundation that contributes to the professional and socio-professional integration of people with disabilities.

As for the bottles, we are currently unable to produce them ourselves. So we looked for a perfect bottle that meets these two criteria: 

✅ Pump bottles made of high-quality PET (Why? See the question: Why are the soap dispensers made of plastic?).

✅ Pump bottles with a wide mouth so that mixing is really easy and you don't have to spill any of your powder (we're not trying to accuse you of being clumsy, but hey, you shouldn't need a PhD in precision to use Nuole products).

😔 We were quickly told that you would only find something like this in China. This made us laugh and we always replied that we would never shop in China.

So we looked for a supplier in Switzerland: and after 2 years of searching we realized there wasn't one. Embittered, we decided to expand our search to the countries bordering Switzerland: nothing. We found suppliers in Europe, but after some research it turned out that they made all their bottles in China. We desperately searched all over Europe for bottle manufacturers on European soil and not just resellers... hold on tight because we were blown away. To date, no one in Europe is able to provide us with what we are looking for (by the way, we are of course not alone). After years of research, emails, phone calls in pretty much every European language and conversations with everyone who crossed our path, we had to admit with a heavy heart that there really is no such thing in Europe. 🤯

Of course we also considered the option of not offering bottles. However, for regulatory reasons we had to do this in order to be able to offer you a container in which all studies and tests on compatibility with Nuole powders have been carried out. This allows us to guarantee the quality of the product and the practical handling of the bottles.

💭 We now had two options: stop everything or continue with our 100% Swiss-made powders and temporary bottles from China.

💭 We thought that a perfect solution that would never see the light of day wouldn't help our planet much. So we decided to make this compromise and start like that. But we're not giving up yet! We are constantly looking for other solutions. So if you can help us with this or know a company that can, please feel free to contact us!